Transforming Non Fraud Dispute Management

Low RiskTier 2 — Practice Library

Submitted on 19 June 2026

AI Risk AssessmentLow Risk

This asset contains only general project information appropriate for an internal registry. The 'Built By' field lists an Accenture employee, the 'Target Client' field identifies Barclays as the intended client (which is expected and not confidential), and the description outlines a business process improvement initiative without disclosing named client contacts, financial figures, or commercially sensitive data. No confidentiality breaches are present.

Screenshot

Transforming Non Fraud Dispute Management  screenshot

Overview

Description

Transforming non-fraud dispute management from 55-day manual processes to same-day automated resolution across all business units for a top UK Bank

Built By

Jesyka Lu

Owner / Accountable Person

Patrick Licani, Jesyka Lu

FS Practice

Banking

Asset Type

Interactive Prototype

AI Tool Used

v0

Date Built

2026-04-13

Access & Data

Link to Asset

Open Asset

Data it Touches

NoneInternal Only